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Privacy Policy

Privacy Policy

Last updated 12/1/15:

Our Old Group, LLC dba OurOldNumber.com is committed to protecting your online privacy. The following policy explains how your personal information will be used when you register for service with OurOldNumber.com. If there is a change in this policy, we will notify customers by posting a notice on our website for 30 days.

DISCLOSURES OF YOUR INFORMATION

OurOldNumber.com will not sell, share, trade or otherwise disclose any identifiable personal information regarding our subscribers to any third party, with the exception of third-party contractors or service providers who work with OurOldNumber.com to provide your service and who are contractually prohibited from other use of the information. In addition, OurOldNumber.com WILL NOT reveal any personally identifiable or identifying information about you to any third party in order to deliver targeted advertising or other services to you.  However, OurOldNumber.com and its parent company, OurOldGroup, LLC is authorized to use or disclose such information in accordance with the terms of this Privacy Policy. Additionally, you authorize us to disclose your personal information to law enforcement officials when required to do so or when OurOldNumber.com believes in good faith that it is necessary for compliance with a legal requirement. As a matter of procedure, OurOldNumber.com intends to oppose non-governmental third party efforts to acquire by subpoena or other legal process any personal information about our subscribers.

OurOldNumber.com requires a minimum of information from our subscribers for service set up and use, such as user name, first name, last name, password, valid email address, and country. OurOldNumber.com provides its subscribers with access to our online account management portal (www.ouroldnumber.com) which can be used to view call records, listen to voicemail, set-up call forwarding rules, and access subscriber and billing information. All information collected as a result of your subscription to the OurOldNumber.com Service will be controlled by OurOldNumber.com and is protected as outlined in this Privacy Policy.

ONLINE REGISTRATION FORM AND COLLECTION OF PERSONAL DATA

OurOldNumber.com collects some personal information upon subscriber sign up such as your name, address, phone number, email address and service address on record with your telecommunications service provider in order to provide you uninterrupted service.  Billing information such as credit card or bank account information is collected and stored by our payment processing provider; Authorize.net.  Authorize.net is one of the largest payment processing companies and provides the highest level of security for our customers confidential information.  OurOldNumber.com and it’s parent company, Our Old Group, LLC, DOES NOT retain or store any customer payment information. Once registered and your service is activated, a subscriber account is created, and you can take full advantage of OurOldNumber.com services.

In addition to Service set-up, there may be other times we will need to ask you for personal information, including but not limited to, when you report a problem with the service or with your account. If you contact OurOldNumber.com, we will keep a record of the correspondence.

OurOldNumber.com subscribers use the services to store voicemail messages or phone book contacts.  OurOldNumber.com will not  distribute, print, or reference any such data. When required by law, OurOldNumber.com will make every effort to provide as much information as is requested and attainable by OurOldNumber.com as outlined in the Terms of Service.

COOKIES

OurOldNumber.com will sometimes use a feature of your Internet browser called a “cookie” to assign a unique ID to your computer. Cookies can be used to save and retrieve passwords used on the OurOldNumber.com website at Sign-in. This is a practice designed to keep the user from having to re-enter information upon every visit to the OurOldNumber.com site. OurOldNumber.com also uses cookies to identify which sites our return guests and subscribers are coming from. OurOldNumber.com CANNOT use cookies to retrieve personal information about you from your computer unless such information was knowingly and willingly provided by you. OurOldNumber.com may also record your IP address for system administration, monitoring, and fraud prevention purposes. IP addresses are not linked or cross-referenced with any personally identifiable information.

SECURITY OF ACCOUNT INFORMATION

When you subscribe to the OurOldNumber.comService you may be asked for sensitive information, such as your credit card or checking account number. Information collected on such forms is protected with 256-bit SSL encryption. While on a secure page, such as our Payment Entry page, the padlock icon on the bottom of the Web browser becomes locked. You may edit your OurOldNumber.com account information by logging into our website knowing that your OurOldNumber.com account information and data are password protected so that you, and only you, have access to this personal information. We request and strongly suggest that you do not share, or give away your password to anyone. No one at OurOldNumber.com will ever ask for your password, in an email or by phone. Also, remember to log out of your OurOldNumber.com account and close your browser window after each session. This will help to ensure that others cannot access your personal information and data if you share a computer with someone else or are using a computer in a public place like an Internet cafe or library.

AD-SERVING

OurOldNumber.com may contract with third party ad-serving companies to allow for the display of advertisements on the OurOldNumber.com web pages for services that we feel may be of interest to our Subscribers.  Some of these advertisers may offer Free Trial Period Accounts. If you elect to become a subscriber to the Free Trial Period, you agree during the trial period time, that these companies may place cookies on your computer. It is recognized that OurOldNumber.com will use all reasonable efforts to obtain from our ad-serving contractors contractual limitations as to the use of such cookies to be only for the purpose of fulfilling their ad-serving obligations to OurOldNumber.com.

EXTERNAL LINKS

The OurOldNumber.com website may contain information about other companies which may include links to their websites. OurOldNumber.com will not be responsible for and is in no way liable for the privacy practices of such companies or the content of their websites.

CORRECTING OR UPDATING YOUR PERSONAL DATA

You can edit your OurOldNumber.com account information at any time by accessing your account at www.ouroldnumber.com. Your account setting information can be modified by clicking on the “account” link. Once the Account page is accessed, you may update specified fields as set forth on the page of entry. For your security an email is sent to the email address of record advising a specified change has been made and if you didn’t authorize the change, please contact customer support.

You may cancel your OurOldNumber.com service at anytime. You acknowledge that doing so will result in losing access to www.ouroldnumber.com and information stored on your account and may result in loss of the telephone number associated with your OurOldNumber.com service upon your monthly subscription expiration.

CHANGES TO THE PRIVACY POLICY

You agree to accept this Privacy Policy upon signing up to use the OurOldNumber.com service, and are hereby made aware that OurOldNumber.com’s Privacy Policy is subject to change from time to time. OurOldNumber.com will make efforts to make its subscribers aware of pertinent Privacy Policy changes with the exception of updates to the OurOldNumber.com Privacy Policy that do not decrease privacy protections afforded to you or for the addition of service features, which shall be effective immediately. We strongly advise our subscribers to check back from time to time. We also welcome any feedback from you. Please contact us at support@ouroldnumber.com if you have any comments or questions regarding the information provided in this Privacy Policy.

 

Terms of Use

These Website Terms of Use (the “Visitor Terms”) apply to your use of OurOldGroup, LLC websites (collectively, the “Site”). OurOldGroup reserves the right to change the Visitor Terms and to modify and/or limit access to the Site at any time without notice to you. By using or accessing the Site, you agree to be bound by the most recent Visitor Terms.

Site Content

All content that is made available to view and/or download in connection with the Site is the copyrighted work of and is owned by OurOldGroup, LLC and/or its licensors or subscribers, as applicable, and is protected by copyright and other laws and international treaty provisions. You may not duplicate, alter, publish, transmit, participate in the transfer or trade, create plagiaristic works, or in any way exploit any such content without the express written permission of OurOldGroup, LLC and the copyright owner. You may not reference or otherwise include this Site within any other website or software without sole permission from OurOldGroup, LLC or its authorized agent.

Linked Sites

The OurOldGroup, LLC Site may contain links to third party web sites (“Linked Sites”). These Linked Sites are not under the control of OurOldGroup, LLC and OurOldGroup, LLC is not responsible for the availability, contents, or performance of any Linked Sites. OurOldGroup, LLC is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by OurOldGroup, LLC of the Linked Site or any association with its operators. You are responsible for viewing and abiding by the privacy statements and terms of use posted at the Linked Sites. You should direct any concerns regarding these third-party sites to those sites’ administrators.

Trademarks

OurOldNumber.com and the OurOldNumber.com logo are trademarks of OurOldGroup, LLC and as such are protected by law. All other names of companies and products mentioned may be trademarks of their respective owners. You may not replicate, exhibit or use any of these trademarks without prior written authorization of the trademark holder.

© 2015 OurOldGroup, LLC