What is a Virtual Phone Number?

In today’s connected world, we expect our phones to work as flexibly as we do. But traditional landlines are tied to a single location, and sometimes cell phone numbers feel too personal to share widely. That’s where a virtual phone number steps in.

A virtual phone number, sometimes referred to as an online phone number, is a phone number that isn’t physically connected to a specific device or location. It exists in the digital space and can be programmed to forward calls to any device you choose—whether it’s your landline, mobile phone, or even multiple devices at once. This means anyone can call the number, and you control who gets through, when, and on what device.

This guide will walk you through how virtual phone numbers work, their advantages for both homeowners and small business owners, and how to determine which option is right for you.

How a Virtual Phone Number Works

Think of a virtual phone number as a switchboard operator that lives in the cloud. When someone calls your virtual number, the call is instantly redirected to any phone you choose—your landline, your mobile, or even your office VoIP system. You can receive calls from anywhere, at any time, on any device.

Unlike traditional phone numbers that are tied to one device, an online phone number is not tethered to any specific location or equipment. It gives you the power to route incoming calls based on your availability, location, or business needs. For example, you might route all your business calls to your office during work hours, but after hours, send them to your mobile so you’re never out of touch. You can even send calls to voicemail if you prefer to screen them.

The flexibility and simplicity of a virtual number make it a popular choice for both personal and business use.

Types of Virtual Phone Numbers

While most virtual numbers work similarly, there are a few different types based on the service provider and the technology they use. Here are the two main types:

VoIP (Voice over Internet Protocol) Virtual Numbers

These numbers rely on the internet to make and receive calls. VoIP virtual numbers are ideal if you have a reliable internet connection, as they allow for easy integration with your existing network and often come with additional features like call recording and conferencing.

Cloud-Based Virtual Numbers

These numbers exist purely in the cloud and don’t require an internet connection for inbound calls. You can receive calls on any device, and the flexibility of cloud-based numbers makes them a great option for both individuals and businesses.

New or Existing Numbers

New Virtual Numbers

You can choose a brand-new number from your service provider, which might be helpful if you want to set up a completely separate line for business or personal use.

Existing Number Conversion

If you want to keep your current number, you can port your existing landline or mobile number into a virtual number. This allows you to enjoy the benefits of a online phone number without changing your contact details.

Differences Between a Traditional Landline and a Virtual Phone Number

There are a few key differences between a traditional landline and a virtual phone number:

Physical Connection

A traditional landline is physically connected to your home or office via telephone wires. A virtual number, on the other hand, lives in the cloud, with no physical connection to any device.

Mobility

With a landline, you’re tied to one location. If you’re out of the house or office, you miss the call. A virtual phone number can be answered on any device, anywhere, offering ultimate mobility.

Flexibility

Traditional landlines can only ring one phone. Virtual numbers can ring multiple devices—landlines, cell phones, or even VoIP systems—all at once, or in a specific order based on your preferences.

Traditional vs. Virtual Number

Why Would Someone Use a Virtual Phone Number?

People choose virtual numbers for various reasons, but the key advantages are flexibility, privacy, and convenience. Here are a few examples of a situation where having one would be useful:

• A family wants a “family” phone number but doesn’t want to get a landline
  • With a virtual phone number for the ‘family’, calls to this number can be routed to any member of the family.
  • Using this ‘family’ number for directories or other public venues provides privacy.
  • The ‘family’ number can follow the family if they choose to relocate. 
• A small business operates remotely and doesn’t want to pay for a bunch of cell phones for their staff.
  • First, the virtual phone number can operate as an auto attendant, routing calls to the correct department/staff member based on the caller’s needs. This saves money without the need for a dedicated staff member to answer and direct calls. 
  • Second, callers can be directed to a staff member or allowed to leave a voicemail message.  These messages can then be sent via email to the respective staff member and handled immediately. 
  • Third, the staff probably already have a cell phone and most cell phone plans are not usage-sensitive.
  • Fourth, staff resources can be located virtually anywhere.   
• A recently retired couple plans to hit the road and can’t take their landline with them
  • Over 50% of retired people still have landline telephones in their homes.  There are many reasons for this but certainly one of them is that they have had this same telephone number for many years and don’t want to lose it.   
  • By making their landline number virtual, they can keep the number and have calls to that number routed to them via their cell phones.  Services such as OurOldNumber.com allow the caller to choose which of the couple they’d like to reach or leave a voice mail message for both of them.
• A couple wants to be more connected to their aging parents.
  • By converting your parent’s landline number to a virtual phone number, callers can still reach your parent via their cell phone and eliminate the scam calls.
  • With the auto attendant feature, you can add other family members to the routing.  For instance, if a caller is not getting through to the parent and is concerned, they can route the call to a child or caregiver to alert them of their concern.  
  • The same would apply to moving aging parents into an assisted living facility.  That long-held landline number can still receive calls from the parent but other family members or caregivers can be added to the routing as well.

Benefits of a Virtual Phone Number for Your Home

Virtual phone numbers aren’t just for businesses. Here’s why they’re great for home use too:

Never Miss a Call

Whether you’re running errands or spending time at your vacation home, your virtual home phone number will always reach you. Calls to your virtual ‘home’ phone number automatically ring your mobile phone when you’re out and about so you never miss a call again. 

Flexibility for Families

You can direct calls from your virtual number to any family member’s cell phone, ensuring that everyone stays connected. When considering family landline phone options, a virtual number is a top choice because it allows both parents to receive important calls from schools or doctors.

An inexpensive cellular phone can be used as a ‘family’ phone for calls to younger members of the family.

Privacy

A virtual number lets you avoid giving out your mobile number when you list items for sale, sign up for services, or share your contact information. Keeping your real number private reduces spam and unwanted calls. 

Benefits of a Virtual Phone Number for Small Businesses

Small business owners can gain a lot from using virtual phone numbers. Here’s why:

Stay Connected with Customers

In today’s fast-paced business world, missing a customer call could mean losing a sale. A virtual number ensures you’re always reachable, no matter where you are. 

Efficient Operations

Virtual numbers allow you to automate call routing to the right person or department. Whether you’re a team of one or managing a small team, this feature saves time and eliminates the need for a receptionist. 

Cost Savings

Virtual phone numbers are often more affordable than traditional landlines, and they offer additional features, such as call forwarding, voicemail, and even text messaging, without the need for an expensive phone system. Additionally, automatic routing features mean there is no operator needed to answer or direct calls.

Professionalism

Small business owners who work from home or travel can maintain a professional appearance by using a virtual number. Clients and customers won’t know you’re not in the office, and you’ll always be accessible.

Virtual Phone Number Limitations

While virtual phone numbers offer many benefits, they do have some limitations:

Internet Requirement

For VoIP-based virtual numbers, you need a stable internet connection. Without one, you won’t be able to make or receive calls. Services like OurOldNumber.com do not rely on an internet connection or any special equipment for the customer to receive and route calls. 

Inbound Calling Only (Cloud Numbers)

Most cloud-based virtual numbers only support inbound calls unless you’re using a device connected to the internet with an application to support outbound calling as described above. Outbound calls would be made on whatever device you would use to receive the inbound calls.   

Compatibility with Security & Health Systems 

If you rely on a landline for a security system or health monitoring equipment, switching to a virtual number may not be advisable. Always check with your equipment provider before making the switch.

How to Get a Virtual Phone Number

Setting up a virtual phone number with OurOldNumber.com is quick and easy. Follow these simple steps:

1. Visit OurOldNumber.com: Click on the “Get Started Now” button to begin the process.
2. Create Your Account: Enter your personal information and create a password.
3. Select Your Number: Choose whether you want to transfer your existing number or get a new one. If you want a specific area code, contact our team for assistance.
4. Pick a Plan: Choose a plan that fits your needs, whether you’re using the service for your home or business. Some plans even allow you to operate multiple numbers on one account.
5. Enter Payment Information: Your payment information will be securely stored by Authorize.Net. You won’t be charged until your service is activated.
6. Sign the Letter of Authorization: This is the final step before we start transferring your number.

Once everything is set up, your number will be transferred and active within 7-10 days. For new numbers, activation typically takes 1-2 days.

Frequently Asked Questions (FAQs)

Are virtual phone numbers safe?

Yes! Virtual numbers are secure because they aren’t linked to a specific location or device. The number is managed by the service provider, ensuring your privacy is maintained.

How can I get a free virtual phone number?

There are free virtual phone services available, but they often come with limitations or are tied to paid subscriptions. Be sure to check the terms before signing up for a free service.

Can I use a virtual phone number to call 911?

Some VoIP services allow 911 calls, but you must register your number with the service’s e911 database. Visit the [FCC website](https://www.fcc.gov/consumers/guides/voip-and-911-service) for more information. Might consider taking this out

Can I create my own virtual phone number?

You can’t create a phone number from scratch, but most providers will give you the option to choose a specific number or area code.

Can I keep my current number?

Yes, you can transfer your existing landline or mobile number to a virtual phone number. This is one of the main reasons people use services like OurOldNumber.com.

In an increasingly connected world, virtual phone numbers offer a flexible and cost-effective solution for both homeowners and small business owners. They provide the mobility to stay connected no matter where you are, the flexibility to manage calls according to your schedule, and the privacy to keep your personal information secure. Whether you’re looking to simplify your family’s communication or enhance your business’s customer service without breaking the bank, a virtual phone number could be the perfect fit.

Making the switch is easier than you might think. With services like OurOldNumber.com, you can either get a new number or convert your existing one, all while enjoying the benefits that come with virtual telephony. You’ll never have to worry about missing important calls, and you can tailor your call routing to suit your specific needs.

So why not take the next step? Explore how a virtual phone number can transform the way you communicate, keeping you connected and in control. Sign up for our virtual phone service today to get started and experience the convenience and efficiency of virtual phone numbers for yourself.

Remember, staying connected doesn’t have to be complicated or expensive. With a virtual phone number, you’re just a call away—anytime, anywhere.